The Challenge: The Overlooked Burden of Rising Translation Costs and Administrative Burdens
Although not a top-of-mind budgetary concern, across NHS Trusts, language barriers are a daily
financial drain— causing losses in millions of pounds annually. An avoidable overspend that
continues to grow exponentially each year, yet remains under the radar.
Between 2019 and 2022, NHS Trusts spent at least £113.97 million on translation and interpreter
services, with some estimates pushing the true figure beyond £174 million once unreported costs
are factored in.
(Source: TaxPayers' Alliance)
According to a 2020Health report based on a filed Freedom of Information request, the NHS spends
approximately £60,000 per day on translation and interpretation services, amounting to over £23
million annually – yet translation services remain an afterthought or “lower on the list”
priority for trust decision-makers. While at first glance translation service budgets may seem
trivial or not a high enough priority, a deep dive into the hidden yet sizable and immediate
financial savings may suggest a glaring need for change within priority orders.
Metric |
Amount (£) |
Total Annual NHS Translation Spend |
£23,000,000 |
Estimated Savings with Aavaaz |
~50% outright saved |
Free Spend (with Aavaaz deployed) |
£11,500,000 |
This financial analysis is grounded in publicly available data reflects a conservative estimate of
the current NHS-wide spend on language services. This roughly £23 million figure is still an
underestimation, given that over a decade has passed since the collected data —and, given the
consideration of moderate inflation, increasing linguistic diversity across the UK, and growing
demand for equitable, inclusive healthcare.
Based on real-world pilot deployments and internal Trust analyses, the reduction in language
services costs by approximately 50% is a proven metric – however, it is important to note that even
this estimate likely understates the highly variable burdens of translation costs that remain
unaccounted for. For example, the rise in hourly interpretation rates, increased demand for
out-of-hours and on-call services, and downstream costs resulting from delayed or inaccurate
communication due to limited interpreter availability.
In addition to the above numbers, the financial burden of interpreters or translation services is
only part of the strain. Clinicians across the NHS also spend millions of hours annually on manual
administrative tasks: clinical note-taking, patient documentation and education materials, and EHR
data entry — time that could otherwise be spent delivering direct and empathy-based care.
Financial Benefit |
Projected Annual Savings per Trust |
Projected Annual Savings per Trust |
~£215,000 |
Productivity Boost via Ambient Voice Automation
|
~£1,150,000 |
Total Annual Financial Impact |
~£1.365 million |
The projected annual savings of approximately £215,000 in translation costs are based on a 50%
reduction from an estimated £430,000 yearly spend for an average NHS trust, using scaled national
figures. Importantly, this roundabout ~£1.365 million total annual financial savings impact is a
conservative estimate—not representing trusts serving highly diverse, multilingual populations where
spending is likely significantly more on translation, meaning the potential savings unlocked would
thus, be even greater.
With this hidden financial drain overlooked and duly accepted as “industry standard solutions,” the
system needs urgent change and innovation.
Aavaaz is already delivering it.
Beyond “Just Translation”: From Multilingual Voice to Productivity Gains with Workflow
Automation
Beyond the narrative of “just translation,” Aavaaz far exceeds this benchmark by also
demonstrating financial value as a deeply context-aware multi-suite platform that transforms
core clinical workflows, delivering significant productivity returns:
- Automated Clinical Notetaking:
Aavaaz automatically captures and summarizes patient-clinician interactions, saving
clinicians up to 6–8 hours per week.
- Instant Generation of Patient Documents:
Discharge summaries, patient education materials, and consent forms are automatically
created and translated, freeing clinical and administrative teams from repetitive manual
work.
- Speech-to-Text EHR Integration:
Seamless dictation into electronic health records reduces documentation time by 30–40%.
Productivity ROI
Workflow Automation Area |
Annual Value Per Clinician |
Typical Savings per Trust (100 Clinicians) |
Note-taking Automation |
~£7,000 |
~£700,000 |
Patient Document Automation |
~£2,500 |
~£250,000 |
Speech-to-Text EHR Integration |
~£2,000 |
~£200,000 |
Combined Productivity Savings:
~£1.15 million per Trust annually, purely from clinical time reallocation.
(Based on NHS Digital time valuation benchmarks for clinician administrative hours and
productivity
recovery studies.)
The Strategic Advantage: Future-Ready Healthcare Operations
Aavaaz’s value extends far beyond cost savings:
The NHS is already witnessing the transformation with:
- Faster, Safer Clinical Care: Eliminates scheduling delays and boosts real-time
decision-making.
- Workforce Empowerment: Clinicians spend more time delivering care, rather than
completing paperwork.
- Enhanced & Inclusive Patient Care: Clearer communication with a singular solution
improves treatment adherence and satisfaction for all patients
- Full Regulatory Alignment: Supports NHS England priority standards on equity,
diversity, and reducing wait-times and costs.
Aavaaz Is Not Potential — It’s Proven
- Immediate ROI within month one of deployment
- Faster care delivery
- Reduced clinician burnout
- Stronger patient trust
All delivered through one, interoperable and seamless platform.
Aavaaz is not future potential. It is already setting the new operational standard across
healthcare.
Real savings. Real results. Right now.